![]() ![]() Card PaymentsĪll major credit and debit cards are accepted and processed through the secure systems provided by Shopify Payments. All prices stated include VAT and are sold in £sterling, so payments need to be made in the same way. Card Payments – all major debit and credit cards including American Express.Īll orders should be placed via our website as we do not operate a telephone sales line or postal ordering service.We are an online retailer only and in line with most internet retailers, we accept the following methods of payment at the time you place your order: We would ask you to allow adequate delivery time when placing your order in the weeks building up to Christmas and allow a little longer for your parcel to arrive during extreme weather conditions, such as snow or storms. ![]() We try our hardest to get all our orders despatched the next working day however, as we all know, certain times of the year cause problems for the postal service providers due to increased volumes of post generally or due to bad weather. We incur hefty handling charges for outsize items which sometimes makes postage costs prohibitive for both us and our customers on these items. ![]() We shall contact you if we are unable to send the item and refund accordingly. Please check this before placing your order to avoid disappointment. Our product descriptions show when products are not available to be shipped to certain locations, this is generally outsize and/or heavy items. Whilst we try to offer all of our products to all of our customers, sometimes the product is just too big or heavy to be sent outside of mainland UK (including Scottish Highlands, UK Islands and overseas locations) due to restrictions by Royal Mail or our preferred courier services. Please choose a delivery option and ensure that you include your BFPO details within the address, but do not put the country. Deliveries may be subject to confiscation, loss or even destruction with costs being the responsibility of the purchaser. Some products are subject to restrictions due to size, weight, explosive nature (cracker snaps) or containing blades. Whilst we are able to send orders to BFPO addresses, please ensure you are familiar with the guidelines for the BFPO address concerned. We apologise but we are not currently shipping overseas. We do not offer collections at the current time.
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